Masterplat E31 error code

Follow

Matthew Bain

• June 12, 2023 17:24

Hello-is there any information on troubleshooting this code?

1

• 

  Dbrooks

  • June 12, 2023 18:21

  Mathew.  I have forwarded your request to our service department for follow up.  I would suggest that you call our offices at 678.473.7896

  Or you are always welcome to call me at 678.907.8693 

  David Brooks | National Distribution Sales Manager.

  0

  Comment actions Permalink
• 

  Matthew Bain

  • June 12, 2023 18:31

  Thank you, let me see if we can troubleshoot.

  0

  Comment actions Permalink
• 

  Tiner Alexandr

  • June 13, 2023 07:13

  error e31 is an error of the platform drive motor. check the motor and cable. but usually 99% of the motherboard needs to be replaced

  0

  Comment actions Permalink
• 

  Matthew Bain

  • June 13, 2023 12:15

  Thanks.  It also has the code HW MAX 1

  0

  Comment actions Permalink
• 

  Dbrooks

  • June 13, 2023 12:40

  Mathew, 

  give our offices a call at 678.473.7896  for service press #2.  Our guys on phone support can help you.  

  D. Brooks

   

  0

  Comment actions Permalink

Please sign in to leave a comment.